pompei-luxury

Terms and conditions



Dear customer,
We inform you that the general conditions of sale, set out below, indicate, in compliance with current consumer protection regulations, the conditions and methods with which to proceed with the online purchase on the Gold S.r.l. website. , now called Seller, of the products of your interest in a safe, easy and convenient way. We therefore invite you to read and accept them in order to proceed with the purchase.

I. SUBJECT

These general conditions of sale govern the sale of products marketed by the Seller to consumer users and users who act for purposes related to the business activity.

These general conditions are effective from date of acceptance of the same by the customer on the site, which is valid in all respects as acceptance pursuant to art. 1341 of the civil code.

The company reserves the right to modify these general conditions of sale at any time by posting them on the site.
Any contractual eor extra-contractual liability of the company for direct damages is excluded or indirect to persons and/or things caused by non-acceptance, even partial, of an order.

II. PURCHASE METHOD

The purchase of products takes place through access to the site and the relative registration. For each of the products, a description containing the main characteristics of the same is available on the website. All purchase support information is to be understood as simple generic information material.

It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in colour, size, product accessories shown in the figure.

Correct receipt of the order is confirmed by the Seller with an automatic reply via e-mail, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will contain an order number, to be used in the event of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.
In the event of non-acceptance of the order, the seller guarantees timely communication to the customer.

III. PAYMENT METHODS

All prices on the site are intended as prices to the public and, therefore, inclusive of VAT.
Prices may vary without notice and the only correct price it is to be understood as the one indicated at the time of order confirmation.
On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to communication and acceptance by the customer, failing which the order will be considered cancelled.
In cases of purchase of goods with credit card payment methods, together with the conclusion of the online transaction, the reference bank will proceed to authorize only the commitment of the amountrelating to the purchase made. The amount relating to the shipped goods, even partially, will actually be charged to the customer's credit card only upon delivery of the ordered material to the courier.
For further information or to receive support, you can contact the Pompeii company directly Time using the following form: Click Here
or contact our resellers visible on the following page: Click Here

The shipment of the goods takes place only after the acceptance of the order and receipt of the 'credit.
In the event of cancellation of the order, both by the customer and in the case of non-acceptance of the same by the seller, the same will be canceled and the amount committed will be released (the times of release depend exclusively on the banking system). Once the transaction has been canceled, the seller cannot be held responsible for any damages deriving from the release of the amount committed by the banking system.

The seller reserves the right to ask the customer for additional documents proving ownership of the credit card. If the documentation is not sent, the seller reserves the right not to accept the order.
Transaction security is guaranteed by a data encryption system (SSL) and direct, protected and certified connections.

Various payment methods are available on Pompeii Time to best adapt to your needs.

CASH: This payment method is valid only for collection on site at one of our dealerships. Area.

CASH ON DELIVERY: By paying cash to the GLS Courier upon delivery of your order with a supplement of €5 (cost of the cash on delivery option) on the total cost of the order placed.

PAYPAL: It is necessary to have an online account on the paypal.com site, associate a credit card with it and carry out the transaction through the site in total security.

BANK TRANSFER: It can be made both at the headquarters and on the online site of your Bank.

It is necessary to send and the payment by making it payable to:

GOLD S.R.L.
IBAN: IT97 J030 3276 4900 1000 0418 744
Banco di Napoli

It is necessary not to forget to enter your order number and your Name and Surname in the reason for the transfer.

IV. DELIVERY METHOD

For each order placed, the seller issues a sales document for the material shipped. For the issuance of the invoice, the information provided by the customer at the time of the order is valid. The customer can request a copy of the invoice or tax receipt within three months of issue.

Delivery costs are charged to the customer and are indicated when placing the order.
No responsibility can be attributed to the seller in case of delay in the order or in the delivery of the order. Upon delivery, the customer is required to check: – that the packaging is intact, neither damaged, nor wet, or otherwise altered;
– that the number of packages corresponds to what is indicated in the transport document.

Any damage to the product or to the packaging or the non-correspondence of the indications must be immediately reported to the courier by writing RESERVE WRITTEN CONTROL, on the courier's proof of delivery. Once the courier's document has been signed, the customer will not be able to make any objection regarding the external characteristics of what has been delivered.
In the event of failure to collect the material in storage at the courier's warehouses within 5 working days due to repeated impossibility of delivery to the address indicated by the customer when placing the order, the order will be cancelled